Launching a New Club Experience

The Club is excited to announce that the launch of its new, much-anticipated Club management system is now underway.

The system is a major transformation that will make how the Club is managed, provides services, and interacts with Members even better. Developed in collaboration with Northstar Technologies Inc., a global leader in private club management software and technology that serves over 1,000 clubs around the world, it will bring everything Members do—from dining and events to fitness, billing, and communications—into an easy-to-use, integrated whole.

"This change will affect everything: how we work behind the scenes, how we communicate with you, and how you access Club services. Whether you’re booking a class, checking your statement, ordering food, or browsing Club events, your experience will soon feel more intuitive, responsive, and connected,” said project manager Suranga Hettige.

In addition, a new Club website will be unveiled on September 1, and a mobile app later in the month. 

During this transition, we will share various communications, including emails, signage, in-person and online tutorials, information sessions, and direct staff engagement, to ensure that every member feels confident in navigating the new tools.

You can also stay tuned to this page, which will be regularly updated with new details.